The It Professional's Business and Communications Guide: A Real-World Approach to Comptia A+ Soft Skills

The It Professional’s Business and Communications Guide: A Real-World Approach to Comptia A+ Soft Skills

Steven Johnson, Paperback

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Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

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Description

Binding Type: Paperback
Author: Steven Johnson
Published: 04/30/2007
Publisher: Sybex
ISBN: 9780470126356
Pages: 240
Weight: 0.77lbs
Size: 9.18h x 7.40w x 0.59d

Additional information

Weight0.77 lbs
Dimensions9.18 × 7.4 × 0.59 in

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