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Email and Commercial Correspondence: A Guide to Professional English
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If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible.
Some of the key guidelines covered include:
- Write meaningful subject lines – otherwise recipients may not even open your mail.
- Always put the most important point in the first line – otherwise the reader may not read it.
- Be concise and only mention what is truly relevant. Write the minimum amount possible – you will also make fewer mistakes!
- Be a little too formal than too informal – you don’t want to offend anyone.
- If you have two long important things to say, say them in separate emails.
- Give clear instructions and reasonable deadlines.
- If you need people to cooperate with you, it is essential to highlight the benefits for them of cooperating with you.
- Empathize with your recipient’s busy workload.
- Never translate typical phrases literally – learn equivalent phrases.
The book concludes with a chapter of useful phrases. There is also a brief introduction for trainers on how to teach Business / Commercial English.
Description
Binding Type: Paperback
Author: Adrian Wallwork
Published: 06/20/2014
Publisher: Springer
ISBN: 9781493906345
Pages: 164
Weight: 0.59lbs
Size: 9.21h x 6.14w x 0.39d
Additional information
Weight | 0.59 lbs |
---|---|
Dimensions | 9.21 × 6.14 × 0.39 in |
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